**** Download Frey faq or read the information below.
1. What time may I check out my student?
Parent/guardian may check out the student anytime before 1:30 PM. After 1:30 PM there are NO checkouts without a prior note. For example, if parent/guardian sends in a note to the student’s teacher in the morning stating that the parent/guardian will need to check him/her out at 1:45 PM due to a doctor’s appointment, the front office will honor that request.
After a classroom or school event, you may check out your student in the classroom if the teacher has a checkout sheet for you to sign. If the teacher does not have a sheet, you will leave the student in the classroom and come to the front office to check out your student. We will then call your student to the front office.
During off campus school organized events, students may not be checked out. You must return to the school first and follow check out procedures. We do not allow checkouts off campus for any reason.
**Please note that ID is required and have this with you.
We ask that when you sign in or sign out your student that you please include all information requested on the sheet and complete it very carefully. Make sure you write the time in the correct category and let us know ASP information or any changes in transportation.
2. When is my student considered absent/tardy?
The student will be considered absent if he/she does not attend school for the day. The student will be considered absent if he/she is checked out BEFORE 11:05 AM or checked in AFTER 11:05 AM. Please be aware of this when making appointments. There are no exceptions to this rule.
The tardy bell rings at 7:50 AM and your student must be in his/her room or he/she will be considered tardy. After 7:50 AM, he/she will need to sign in at the front office and receive a tardy pass. We have someone in the front lobby that will direct your student to the office when the bell rings at 7:50 AM.
A notice will be sent home when students are absent or tardy 5 times. Ten absences/tardies will receive a letter from administration. Fifteen absences will result in a social worker referral. This includes excused and unexcused absences. However, excused absences will be taken into consideration by the social worker. This is county policy and there are NO exceptions to this rule.
3. Knowing the check in/check out rule and tardy rule, how do I prevent my student from being absent or tardy when they have an unavoidable appointment before 11:05 AM?
You may allow your student to come to school on time so that he/she may be marked present and then check out your student for the appointment. You have a two-hour window to bring your student back to school and attendance status will not be changed. ID is required.
4. When do I let the teacher know of my student’s absence?
You may send in a written excuse to the teacher with your student when he/she returns to school. Please include the dates absent, the reason of absence, and any doctor’s excuses. The teacher will turn this excuse into the office. If your student doesn’t send in an excuse upon return, the absence will be considered unexcused.
5. May I bring in fast/restaurant food for my student on special occasions or when I visit for lunch?
The county mandates that the cafeteria staff serve nutritious foods and serve foods that are appropriate for certain medical conditions; therefore, we do not allow any fast/restaurant food in the cafeteria for students or adults. There is no exception to this rule.
6. May I bring cookies or cupcakes for my student’s class on his/her birthday during lunch?
Yes you may bring in cookies or cupcake for your student’s class on his/her birthday during lunch. Please make sure you check with the teacher prior to the celebration and ask if there are food allergies. We ask that you please reserve serving the special treat closer to the end of the lunch period to ensure students eat lunch first.
7. May I bring in balloons or flowers to my student on his/her birthday?
No balloons, flowers, or party favors are allowed due to being a classroom distraction and these items are not allowed on the bus. There are no exceptions to this rule.
8. May my student pass out party invitations in the classroom?
You may only have your student distribute party invitations if you send in one for every student. If you would like to only invite a select group, you will need to mail the invitations.
9. When is it ok to visit my student in the classroom or meet with the teacher?
We welcome parents to join your student for lunch anytime. We ask that you make arrangements to visit your student’s teacher before 7:50 AM, after 2:30 PM, or during teacher planning time when necessary. Please be considerate to make an appointment beforehand to ensure that the teacher will be available. We avoid disrupting classroom instruction.
10. May I volunteer in the classroom?
Please check with your teacher regarding volunteering. Teachers that are in need of volunteers will schedule your volunteer time. When on campus, you will need to sign in at the front office first and receive your volunteer badge and then go to the classroom.
11. What do I need to do when I am visiting the school for any reason?
Always report to the front office first, let the office staff know your reason for visiting, and sign in as a visitor or volunteer. You will receive a badge that will need to wear at all times. If you do not have the badge, you will be stopped and asked to report to the office or to leave the premises by staff. We take the safety of our students and staff very seriously. You will also need to sign out before leaving the school.
On special occasions when there are numerous parents on campus at one time for an event, the sign in will be located in the front lobby. Please sign your name, get a visitor sticker, and go to the location of the event. You must wear this sticker at all times while on campus. There is no need to sign out after the event is over.
12. How does the car line work?
Students may be dropped off or picked up in the front of the school where the covered breezeway is located only. We urge parents to pull as far up as they can to have as many cars as possible drop off or pick up simultaneously. This allows for the car line to move smoothly and quickly.
The car line is set up according to grade levels, starting with 5th Grade and ending with Kindergarten; however, regardless of where your student sits on the covered breezeway, we ask that you pull as far up as possible. Your student will walk to your car.
If there is severe lightening, students may be held in the lobby until your car is visible. This does not happen frequently.
Students are NOT allowed to walk across the parking lot without an adult. Please do not park and allow your student to walk alone across the street to the breezeway or to your car. This is VERY dangerous and is strictly prohibited.
Students are NOT allowed to be dropped off or picked up in the bus area. This is strictly prohibited and VERY dangerous. This area is reserved for busses and special needs students only. Parents that are not permitted to drop off or pick up their students in this area will be instructed to the appropriate car line. This is considered a very strong offense and will be reported to the front office. No unauthorized students or parents will be allowed in the bus area door. We ask that you please lead by example and follow the rules and regulations.
School front doors open at 7:15 AM. Students may NOT be dropped off earlier than 7:15 AM due to security and safety reasons.
Students must be picked up from car line by 2:30 or student will be placed in the After School Program and you will be charged $7.00. You will also be asked to pay the $10.00 one-time registration fee if you are not already registered for ASP.
13. Where may I park when visiting the school?
Visitors may park in the appropriate parking spaces in the parking lot in front of the school. Visitors should not park, next to the curb of the breezeway in front of the school, at the back of the school, or in the bus area at any time during school hours. This is strictly prohibited. All visitors should enter and exit the front doors in the lobby and report to the front office before and after visit.
14. May I call and receive personal student information?
For safety purposes, we do not give out personal student information over the phone. The parent/guardian must come to the front office to receive or to add personal student information. ID may be required so please have it with you.
15. Where do I obtain up to date information about school events?
The PTSA website or the teacher blog is an excellent source to receive up to date information. Every week, you will receive a phone call (out dial) as a reminder of upcoming events. Also, our marquee near Mars Hill Road will list upcoming dates.
16. How do I register my student for next year?
At the end of the school year, you will receive a registration form to look over, make changes to, and update. You will return this to your teacher and this will automatically register your student for next year. It is essential that you return this registration form back to your teacher in a timely manner. If you have an upcoming Kindergartener, we have a special day for Kindergarten Registration. This date will be announced closer to the end of the year.
17. When are Chick-Fil-A biscuits sold?
Usually, Chick-Fil-A biscuits are sold every Wednesday morning in the bus port or car line for $2.50 from 7:15 AM – 7:50 AM. This is first come, first serve and usually sell out before 7:30; therefore, you may want to get here early that day. The weekly out dial will notify you if biscuits will not be sold for any reason. This fund raiser supports Relay for Life!
18. What are office hours?
Office hours are 7:15 AM – 3:00 PM during the school year.
19. How do I change my student’s transportation?
We ask that parents strive to have a consistent transportation schedule to eliminate confusion. However, we understand that things may come up and changes have to be made. You may write a note to the teacher and have your student give the note to the teacher upon arrival to school.
All mid-day transportation changes will need to be done through the front office and changes must be done in writing. Therefore, you will need to fax your transportation change to 770-975-6657. You may email your transportation change only if you have the ability to attach your signature. Without your signature on the email, it cannot be accepted.
All transportation changes must be done before 1:30 PM. There are no exceptions to this rule unless there is an extreme emergency.
Always call after you have faxed your transportation change to make sure it was received.
It is the student’s responsibility to make sure the teacher receives your note. Therefore, please make sure that your student knows about the note and to give it to the teacher. Please note that younger grade levels will be asked in the morning for any notes.
20. My student would like to ride home with a friend, what do I do?
If your student would like to ride the bus home with a friend, you will need to complete the bus pass found on the Frey website or teacher blog. This bus pass has information required by the department of transportation. If for any reason this bus pass cannot be printed out, you will need to write all required information on paper and write at the top “BUS PASS”. Your student will not be permitted to ride home with the friend on the bus without the bus pass per department of transportation.
If your student would like to ride home with a friend in the car line or after ASP, please write a note to the teacher to let her know. Your student is responsible for getting all notes to the teacher.
It is the student’s responsibility to make sure the teacher receives your note. Therefore, please make sure that your student knows about the note and to give it to the teacher. Please note that younger grade levels will be asked in the morning for any notes.
21. What is ASP?
ASP stands for After School Program. ASP begins directly after school and closes at 6:00 PM sharp. The ASP registration fee is $10.00. This fee will need to be renewed each year. It costs $7.00 per day when your student stays in ASP. If your student does not stay or is picked up from ASP before 2:30 PM, you will not be charged.
We ask that all students register for ASP in cases of emergency. If you cannot pick up your student from school or bus due to an emergency, your student will have a safe place to go with supervision.
If your student participates in any after school clubs or school-organized events after school, your student must be registered for ASP. If your student does not actually stay in ASP after the club or event is dismissed, your student will not be charged the $7.00. However, if your student is not picked up from the club or event on time, your student will be placed in ASP and you will be charged $7.00.
Snacks are provided when students stay in ASP.
All ASP payments should be placed in a brown ASP envelope provided by the school and placed in the school safe. You may send this in with your student and instruct your student to give the envelope to the teacher.
Pick up from ASP is located in the front lobby.
22. My student is participating in a club or event after school. Where do I pick my student up?
You will follow car line procedures when your student participates in an after school activity. You will wait in your car next to the covered breezeway and the teacher of that event will bring your student out for pick up. You should NOT go to the lobby to pick your student up from the event. That is reserved for ASP students only.
If your student stays in ASP after the activity, they will automatically be signed into ASP immediately following the activity and you will pick them up in the front lobby.
Please make sure that you let your teacher know via written notification that your student will be participating in a club/event, the dates, and the mode of transportation after the club/event and remind student. It is the student’s responsibility to make sure the note gets to the teacher; therefore, make sure you let your student know he/she has a note to give to the teacher.
23. What if I can’t make it to the school to pick up my student and I need to send someone in my place?
On the registration form, there is a place to list emergency contacts. We urge you to please list contacts that are allowed to pick up your student in case of emergencies. If for some reason a person not on your list needs to pick up the student, you will need to fax in a note with your signature stating the name and contact info of the person picking up your student. You may do this in email only if you are able to attach your signature to the email. Please call after you fax to make sure we receive the fax. If the person picking up your studenet is not on the registration form’s emergency contact list or we have not received a note from you, your student will NOT be released from school. Please make sure your emergency contact person knows to bring their ID because ID is required.
24. What does early release mean?
Early Release means that your student will be released from school earlier than usual. We will notify you of the time difference. For example, if your student is released at 12:20 instead of 2:20, please note that dismissal procedures will begin two hours earlier because there is a two-hour difference. Therefore, if your student gets off of the bus usually around 2:30, then you should be at the bus stop at 12:30. Please also note that students follow a different specials and lunch schedule on early release days. You may receive that schedule from your teacher or view the teacher’s blog.
25. What happens when my student forgets something at home that they need for the day?
Please feel free to drop off the forgotten item in the front office and give the students name. We will call your student to the front office.
26. What happens during inclement weather?
Please watch the news or view the Cobb County website for inclement weather school closings. However, if your student is at school and we need to dismiss early due to inclement weather, the teacher will follow the inclement weather mode of transportation that you complete at the beginning of the year. Frey staff will also notify the parent immediately.
27. What happens when my student needs to go home, but a parent cannot be reached?
Frey staff will contact the people you listed under emergency contact information. Only these contacts are allowed to pick up your student. You may add/update contact information to this list throughout the year in the front office.
28. How do I pay for my student’s lunch?
Please place your student’s payment in a sealed envelope. On the outside of the sealed envelope, write the student’s name, teacher’s name, and grade. Send in with your student and he/she will place it in the appropriate safe. The teacher will notify all students on the first day of school where the lunch safe is located. Please do not send money to school that is not in an envelope.
If you need to bring the student’s lunch money during the day, you may take it to the cafeteria. Please just sign in at the front office and go to the cafeteria to make payment.
You may also use the online payment system. You will need your student’s ID number to access the system. You may receive your student’s ID number from the front office or we may send it home with your student. We do not give this information over the phone.
29. What do I do when my student is sick, the nurse calls, and he/she needs to be checked out?
You will come into the front office and sign your student out on the clipboard, and then you will enter the clinic, pick up your student, speak with the nurse, and exit the back door of the clinic. Please do NOT bring your sick student into the front office for any reason. If you realize you need to go back into the front office or other area of the school, you will need to take your student back to the clinic through the back door and let her/hiim wait there until you are ready to leave.
30. What is the difference in using the clipboard in the front office and using the computer?
The clipboard is used to sign in or sign out your student. The computer is used to sign in and out as a visitor or volunteer.
We ask that when you sign in or sign out your student that you please include all information requested on the sheet and complete it very carefully. Make sure you write the time in the correct category and let us know ASP information or any changes in transportation.
31. What happens if there is a discipline problem on the bus?
First, please notify the bus driver with written and verbal notification at the bus stop and allow them to correct the problem. You may also send a copy of the written notification to a Frey front office staff member so that we are aware of the situation. Please include the date, time of incident, and specific incident details in the written notification. Most bus discipline is taken care of by the bus driver first.
Second, if the first step is not completed in a satisfactory manner, please contact a Frey front office staff member. This will be brought to Administration’s attention. You will then be instructed on the next course of action.
32. My student didn’t get off at the bus stop or I missed being at the bus stop, what should I do?
A parent/guardian must be present at the bus stop for the student to be dropped off. If a parent/guardian is not at the bus stop, your student will be brought back to school after the bus route is over and placed into ASP upon arrival. We will call you when he/she arrives at the school to let you know she was brought back. You will need to be prepared to pay $7.00. You will also need to pay the $10.00 one-time registration fee if you have not already registered for ASP.
If you notice that your student didn’t get off at the bus stop and you were there when the bus arrived, please contact Frey immediately and we will help locate your student. We ask that you do not panic, most likely your student was on the bus and forgot or missed getting off of the bus at his/her location or the student may have been placed in ASP, club, or car line due to miscommunication between parent, student, teacher. Once you call, we call the bus driver to confirm if he/she was on bus, then we contact teacher, check with ASP, clubs, and car line. We will place your call on hold during this time until the student is located. Please be patient as we locate your student. We take the safety of our students very seriously and we work diligently until your student is found.
Please discuss with your student that after he/she gets off of the bus that they are to go straight home or to specified location.
If a student cannot be located via bus, teacher, ASP, club, or car line – local authorities will be contacted immediately.
33. What are dismissal procedures?
2:00 - students begin lining up.
2:05 - announcements commence.
2:06 – daycare, ASP students, any club students, and bus riders are dismissed.
2:07 – buses are loaded and students are confirmed in correct locations.
2:10 – car riders are dismissed.
2:30 – car rider line is over and students left over will be placed in ASP*.
2:45 – 3:00 PM – any bus riders brought back are placed in ASP*. Please note that a parent/guardian must be at the bus stop for a student to be dropped off. If there is not a parent/guardian present, the bus will bring the student back to Frey for ASP.
*ASP – $7.00 when student stays, $10.00 one-time registration fee.
34. What does my student do in a tornado/hurricane, fire, or lock down situation?
Of course, we never hope for any of these things to happen; however when they do, Frey has a procedure in place and students and staff are aware of this procedure. Drills also take place throughout the year as reminders. The school will NOT notify the parent during a tornado/hurricane, fire, or lock down situation, nor will you be able to check in or check out your student or go to his/her room during a real time situation, nor during a drill. No phone calls will be answered during this time and we ask that parents/guardians refrain from calling the school during a known situation to keep lines open. Any visitors on campus when the situation takes place will be instructed to follow the safety procedures. After the situation is cleared, students/parents/guardians will be reunited following strict instructions given by Administration. NO student should leave without completing proper sign out procedures. Please be patient during this time.
During a tornado/hurricane situation, students will go to their specified spot, get on their knees and cover their head until the situation has been cleared.
During a fire situation, students will immediately walk in an orderly fashion to designated safe locations. The teachers take roll to ensure everyone is accounted for and work together to assist students as needed. Students are instructed to leave everything and only be concerned with getting to their safe location.
During a lock down situation, students will immediately go to their safe place. Details of the safe place will not be given for the safety of our students and staff.
Please be assured that we take the safety of our students very seriously and we will guard them through each situation as if they are our own.
35. What is the dress code for visitors, students, and staff?
- Shoes shall be worn at all times. Tennis shoes must be worn during PE.
- Clothing or ornamentation displaying or advertising substances that are illegal for minors is prohibited.
- Short and skirt length must be at least to the tip of the longest finger when the student is standing straight. Inappropriate shorts include biker shorts, cut-offs that are not hemmed, cut off sweat pants, umbros, "spandex" pants/shorts, boxer shorts, and shorts with holes.
- All shirts and/or dresses must have sleeves and/or tanks should be at two-finger width. No midriff shirts, blouses or tops are permitted. The midriff (stomach area) must be covered even when the arms are raised. NO spaghetti straps. Necklines should be appropriate.
- Appropriate undergarments are required, and should not be seen.
- Students may not wear hats of any kind or sunglasses to school. Hats will only be permitted on designated Hat Day.
- Pants or jeans are to be worn at the natural waistline and be held up if needed by a belt. No holes in jeans are permitted.
36. Where is Lost and Found?
All found items would be located in the Lost and Found bin near the gym area. We ask that parents/guardians/students make sure to go through this bin periodically. Items unclaimed will be donated before Christmas and after the last day of school is complete. The school is not responsible for any lost items. Please see front office staff for special items like eyeglasses, lost phones, or jewelry.
Other FAQs.
- No cell phones are allowed in the front office or when picking your student up from ASP. No student is permitted to have a cell phone turned on while on campus. Students may have a cell phone at their parent’s discretion and turn it on when off campus and not before. The school is not responsible for any lost items.
- We always want you to feel welcomed in the front office and we are there to serve you to the best of our ability. Please be aware that the front office staff at times is extremely busy, working diligently on our computers, and we may not see you come in. We don’t want you to feel like you are ignored so if this happens, please feel free to politely say, “excuse me” to get our attention. We do ask for your patience when we are on the phone. We apologize for any inconvenience; however, some circumstances are unavoidable.
- We love seeing the little ones come in and we love, love, love to visit with them, however we ask that they remain in front of the counter area. Also be aware that we are unable to give candy out to our little visitors. This is for safety reasons.
- Any money that you bring to the school will go into a safe. Please be aware that students may bring home special envelopes for certain events or purchases.
The Off- White Safe is located in the middle of the hallway leading from the front office area to the gym area. All money, but lunch money and PTSA money goes in this safe.
The PTSA Safe is located in middle of the hallway leading from the front office area to the gym area.
The Black Box Safe is located on the walls in various areas. The students use this safe for lunch money. No special envelope is required; however, make sure to mark your sealed envelope with student name, student teacher, student grade, and reason for money.
- If you write a check, please make sure to write your student’s name and reason for check in the ‘for’ section of your check.
- We encourage all parents to have local telephone numbers as their primary number.
- We encourage you to order yearbooks early to receive the discounted amount; however if you miss the early bird special, you must meet the deadline. Yearbook orders are only placed once. Extra orders cannot be placed and once yearbooks are gone, they are gone.
- Picture Day is offered in the fall season and the spring season. The student will receive the packet information regarding picture purchases a few days before the picture day; however, please hold onto this envelope and return with your student ON picture day. Your student must bring in the money ON picture day in the appropriate envelope given or the student’s picture will not be available for purchase. There are NO late orders or late pictures taken. We will have a picture make up day for unsatisfactory pictures only. The student will need to return the unsatisfied picture packet to school on picture make up day to get a new picture taken. Usually, pictures are taken in the morning hours and are over quickly so please make sure your student has the packet order envelope with money, sealed and ready in his/her backpack the night before. Don’t let them leave the house without it.
- We encourage students K – 5 who are in bus route to ride the bus to and from school. Car line should only be used if absolutely necessary. Staff members are on duty to instruct students to proper location once they arrive and instruct students to the bus when dismissed.
- We ask that all parents/guardians be aware of the students hygiene and ask that students wear deodorant as needed. Please be aware that some students may begin wearing deodorant as early as third grade.
- Department of Transportation Number: 678-594-8000
- Department of Transportation Website: http://www.cobbk12.org/centraloffice/Transportation to find bus route.
- Frey Office Numbers: Phone 770-975-6655, Fax 770-975-6657 Website: www.cobbk12.org/frey
- PTSA Website: www.freyptsa.com
- Cobb County Number: 770-426-3300 Website: www.cobbk12.org
- All transportation changes and/or checkouts must be done before 1:30 PM.
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